As Digital & Innovation Director, Chris leads the development and delivery of our digital transformation work. With a background in retail banking and technology – he is focused on helping fintech’s scale and supporting incumbents thrive in the new economy.
Chris has delivered significant value to the European banking market – having led business delivery for the UK’s first FCA authorised fintech lending product, advised on early adoption digital operating models and led a comprehensive Proposition renewal for a leading European bank.
Chris has particular expertise in digital proposition design and delivery, open banking strategy and complex programme delivery and is equally comfortable in start-up and large-scale organisations.
While not working with our clients and consultants, Chris spends his time unsuccessfully trying to master DIY, amassing an ever increasingly collection of gadgets and running.
- Describe your position in Axis Corporate
As a Digital & Innovation Director, I lead the development and delivery of Axis Corporate’s digital transformation work in the UK. In practice, this means I spend most of my time working with our fintech and legacy bank clients to help them deliver their digital transformation agenda faster & with more impact.
- What do you value most about the position?
Variety. An average week will see me working with senior teams in large multinational banks, engaging with a founder from a start-up fintech, helping to recruit great talent to help us scale as well as working with our marketing team to ensure we get our message out. It is 100% impossible to get bored.
- What are the key ingredients to being good at what you do?
You’ve got to really care about outcomes. Consulting can be a really hard job – long hours, challenging conversations and lots of occasions where things fail. I’m lucky that I am genuinely passionate about the digital economy and its ability to transform the lives of customers and citizens. While in my case this has led me to practice and become expert in designing and delivering world class digital propositions, user centred design, API enabled business models and agile delivery methods – it really depends on where you focus is.
- Why is diversity important to a team?
No great idea has ever come from everyone agreeing. The process of improving products and experience works best with people from a variety of backgrounds and capabilities – challenging and encouraging each other. It’s because of this, our teams look different – we have designers, social media analysts, career management consultants, bankers, race car owners. All play their part.
- What do you do in your spare time?
When not in the office, I spend my free time either travelling the world in poorly made machines (old cars, mototaxis, rickshaws), failing to improve my skiing or trawling youtube for DIY tips.