Today we are seeing new and unprecedented demand for data and analytics capabilities across the financial services industry.
Most firms appear to be in the earlier stages of transforming their organizations from basic Business Intelligence or Weak AI. However, the market is rapidly evolving more towards cognitive & even neural computing models.
As customer channels and the front office interactions become more sophisticated and automated, banks are dealing with the challenges of these interactions – and now with bots themselves as customers. This new model is further driving customer decision making time from a historical several minutes, now down to milliseconds.
Axis Corporate provided insights on the trends and opportunities for Data Analytics in Financial Services at their recent webinar Reaping Value from Analytics from Financial Services Business Areas.