Trends and Challenges

The banking sector faces a number of challenges such as economic instability, high unemployment, and threats of a global trade war. In addition, high interest rates, tight margins, and restrictive risk policies since the 2007 economic crisis have created a highly competitive and complex environment. In this regard, it is critical that financial institutions adapt to industry-relevant regulatory changes and seek ways to differentiate themselves on the market.

Accelerated technological transformation is another important challenge for the banking sector. The development of disruptive technologies—such as blockchain, cloud computing, IoT, artificial intelligence, machine learning, and virtual reality—is changing the way banks operate and how they engage with their customers. The banking sector is also facing the gradual entry of new players to the market, such as fintechs and bigtechs, which offer attractive value propositions and greater operational flexibility.

Our services are designed to address these challenges and trends in the banking industry. We offer innovative strategies, advanced technology solutions, and strategic advising to transform the operating model of financial institutions.

Industry Transformation

Axis Corporate, part of Accenture has the necessary capabilities to respond to the current and future momentum of the industry, supporting the sector’s entities in their transformation processes, based mainly on the following lines of action:

  • Assessing new business models under organic and inorganic growth.
  • Reviewing and adapting the asset and liability product portfolio to market needs.
  • Increasing effectiveness and efficiency in the distribution model and commercial network.
  • Reviewing and improving NPA management models.
  • Improving the customer experience and satisfaction.
  • Maximising profitability through efficiency in the operating and sourcing model.
  • Optimising risk management models, thereby impacting the default rate and recovery models.
  • Integrating ESG practices into the corporate strategy.
  • Strengthening the technological model that supports the business and its scalability.